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51ºÚÁÏÍø

Resource Library

The Computer Helpdesk

The Helpdesk handles service requests, system logins, and inquiries from faculty, staff, and students regarding computer hardware, software, Internet connectivity, and related topics. 

GET HELP

  • Call the  Helpdesk: 740-753-6113
  • Email the Helpdesk: helpdesk@hocking.edu
  • Please provide the following details when submitting your ticket: 
  • image-Jun-18-2024-12-07-16-6105-PM
  • For self-help topics, see the Self-Help FAQs at the bottom of this page

51ºÚÁÏÍø Services & Applications

  

51ºÚÁÏÍø is pleased to announce that we are now offering Microsoft Office 365 Education for Students. The plan is available for free to active faculty/staff and students who attend 51ºÚÁÏÍø.

This plan allows these users to access Word, Excel, PowerPoint, Outlook, OneNote, Publisher, and Access on mobile devices including Windows tablets, laptops, and iPads.

The plan also includes 1TB of OneDrive storage, managed by the school, and students can edit and collaborate using Office Online, OneNote Online and SharePoint sites.

Create and share documents, spreadsheets and presentations online, and download them to desktop applications. Great for collaborative projects in and out of class.

51ºÚÁÏÍø uses Google's advanced email interface: Gmail. Each mailbox comes with a powerful spam filter and other 25 gigabytes of storage.

Users may never have to delete a message again!

Instant Message (IM) with friends and classmates, or make free voice calls to anyone else with Google Hangouts, anywhere in the world.

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Blackboard is used as the online learning management system. This means that all online courses are developed and hosted in this platform.

Users can share calendars with friends or subscribe to public calendars to stay on top of events on campus.

Self-Service is an Internet software system designed to provide students, faculty, administrators, and other members of an educational institution's learning community with "anytime, anywhere" access to information services. Self-Service will be replacing WebAdvisor in the long run.

Colleague Self-Service Financial Aid gives students the clarity they need. This intuitive, self-service solution features several tabs and web forms that guide students, step-by-step, through the process for applying for and accepting the financial aid they need in order to achieve their academic goals. Additionally, counselors see the same information students see — so they can provide relevant, timely support.

Use Self-Service to access and update your personal information, view your current semester schedule, register for upcoming semesters, add and drop classes, plan your course of study (your program evaluation shows courses completed and courses needed), or view your HC transcript and grades.

Self-Help FAQs

How Do I Setup/Login to My Office 365 Account? 

Office 365 Setup and Instructions -- [LINK - pdf]

Sign-In Link to Office 365 Website --

How Do I Reset or Change My Password?

You can simultaneously set/reset/change your password for all 51ºÚÁÏÍø systems using the "Can’t access your account?" link on the .  You can also navigate to this link -- 

In order to change your password you will need to know your .

All students are required to setup Multi-Factor Authentication (MFA) and will be automatically enrolled during sign in.  Use this link to update or change your .  The IT department strongly recommends setting up the Microsoft Authenticator app on your phone as a second factor for MFA authentication.

If you are unable to setup MFA because you do not have a mobile phone, stop by Oakley 204 to receive a key fob.

Starting the next phase of your life through education may seem daunting. That's why we're here to help every step of the way.
Are you ready?